Dec 31, , AM. Originally Posted by seahwk NeedKarma Posts: 10,, Reputation: It sounds like the "upperfilters" issue. If you recently uninstalled a CD burning software program this can happen. Dec 31, , PM. Originally Posted by NeedKarma.
You can download ccleaner, it's freeware CCleaner - Home This happened to me once before, don't know if this will work for you but it's worth a try Disconnect All connections to your PC - power cord, speakers, USb devices, keyboard, mouse, anything connected to the PC.
Now press the power button and hold in for 15 secs and release, now plug everything back in and start your PC. Jan 1, , PM. Thanks seahwk83 , that's the text of the link I provided in my first response in this thread. Searching evything, came up with same results with upper and lower filters Read below and check out info Have you tried this? The device that has the yellow triangle -Right click o nit and choose Delete and say OK Once the drive is deletedafnd no yellow triangles or any other errors appear click on "Apply or OK" at bottom and close ALL windows - now click shutdown and restart -Now when your PC restarts and finds no driver for the drive, it will install a windows generic driver that is suitable for this device.
Now this works for Most devices on any windows machine, i. Basically when a PC starts and cannot find an installed driver for a device it detects, it installs a generic driver for that device Give this a go if you already have not tried this Other things to consider, below.
Jan 2, , AM. Originally Posted by chris I wish I was using XP things would have been sorted already!! Please help. Has anyone had the same problem with Vista? Jan 2, , PM. I would like to thank Seahwk83 and NeedKarma for their kind support and assistance, I have finally taken the courage and have edited the registry and it now works! Thereafter double-click on Computer to check that the disk drive is there, also in Device Manager check that the yellow triangle with exclamation mark has gone.
I cannot believe how easy it is - with this particular problem - to edit the registry! A big thank you to Seahwk83 and NeedKarma, and I hope this will help others to sort out this common problem.
Jan 6, , PM. Not your question? Ask your question View similar questions. Window vista home basic [ 1 Answers ] Hello every body who you are responsible to answer my question. To Vista or not to Vista that is a question Vista basic [ 1 Answers ] Bought a laptop with windows vista basic and tried to install a usb mouse That's suppose to work with windows vista can not install it no matter what I do I've gone to Microsoft and downloaded the drivers and it still will not install I have also unstall norton and tried to install it nothing This is the basic need [ 2 Answers ] I want to know that friendship is importment in life or not because I have no friends.
Browse All Topics. Answer Find questions to answer. Find today's questions. Find unanswered questions. Search Search Topics. Advanced Search. Not a member? Code 19 - Vista Home Basic Can anybody help me with this problem? Send a private message to chris Find latest posts by chris Send a private message to seahwk Find latest posts by seahwk Originally Posted by seahwk83 click start, programs, accessoried, system tools then system restore You'll be offered a recommended restore point the last one taken.
Pick a date when everything worked fine and click restore, it may take a few miniutes, machine will restart and let it finish till message system restore is done Thank you for this useful suggestion, unfortunately my last restore point is dated at the beginning of December and this problem occurred in November, and ever since I've been trying to fix it. I believe the only solution at present would be to rectify the error in the registry, but I am not competent enough in this field to edit the registry.
Furthermore, I do not have any instructions to follow to resolve this problem. Therefore if anybody has had exactly the same problem using Vista and managed to fix it, kindly let me know what to do. I would like to thank Seahwk83 for his answer to my question, it is much appreciated.
Send a private message to NeedKarma. Find latest posts by NeedKarma. Originally Posted by NeedKarma It sounds like the "upperfilters" issue. I have tried the link you provided and after a while a message appeared saying that it will now work after I reboot the computer, which I did, however nothing has changed. The drive is still not showing in 'My Computer' and it is still not functioning. I believe the fix you provided is for XP and not for Vista, isn't it?
Does it matter? I am thinking of buying one of those programmes, such as 'RegistrySmart' or 'RegistryCure' which purport to be able to resolve this problem and do a lot more to increase the efficiency of the PC, do you believe it's a good idea?
Has anyone tried resolving this particular problem with one of those programmes? I would like to thank 'NeedKarma' for his suggestion, it is much appreciated. I take this opportunity to wish you all a Happy New Year and may the year provide the things we need!
Originally Posted by seahwk83 you can download ccleaner, it's freeware CCleaner - Home this happened to me once before, don't know if this will work for you but it's worth a try Disconnect All connections to your PC - power cord, speakers, USb devices, keyboard, mouse, anything connected to the pc.
Now press the power button and hold in for 15 secs and release, now plug everything back in and start your PC Thank you for the link, I have used it and have cleaned my computer including fixing issues in the registry however the problem is still the same. Until now I do not know the cause, I did not install or uninstall any CD or DVD softwares, it so happened that one day whilst I was putting on some music I found that it no longer works; and, whilst I was searching for the problem, I noticed the message in Device Manager with the Code Although I do not know for certain, however, from what I have heard, I do believe there is an error in the registry, which has to do with upper or lower filters.
I would like to thank Seahwk83 for his assistance - I am truly grateful. If you know of any other way to resolve this problem, kindly let me know. Cheers Christian. You can reinstall any programs that you use after you resolve this problem. Guided Help is available to delete the registry entries that can cause CD access problems. Guided Help can automatically perform the steps for you.
The actions that this Guided Help performs can be undone after Guided Help is finished. To undo this Guided Help, run Guided Help again. On the Welcome page, click Undo this Guided Help, and then follow the instructions. Sorry this didn't help. Thanks for your feedback. I've spent hours downloading driver updates, etc. Error message is " Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged.
Code 19 ". I haven't changed the registry. Finally I came here and saw the question about getting a Code 19 on a graphics driver, and read that it had started happening a few days ago after a Windows update. I don't know when mine started because I haven't used that drive for a few weeks, but it could be connected to an update. I think it has to be, since I haven't touched the registry.
I really need to know how to fix this. Please help. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 9. Report abuse. Details required :. Cancel Submit. SpiritX Volunteer Moderator. In reply to foolofgrace's post on October 14, Those can compete for resources causing the issue you have. And a new device and its driver are also very suspect.
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